If you ever need assistance, our experts have a solution for every situation.
CALL 1800 300 44444
Your Renault has been engineered to the highest standard to provide safe and reliable motoring. However, on the road, driving hazards and motoring problems can occur. Renault assistance aims to provide you with complete peace of mind while on the road.
All you need to do is call the Renault Assistance toll
free number 1800 300 44444. Our Renault Assistance consultant will be happy to assist you. Assistance is available in major regional languages.
Scope of services
Free towing: In the event of vehicle immobilisation, towing assistance to the nearest Renault authorised dealer
Emergency fuel assistance: 5 litres free fuel, subject to one assistance per year
Cab assistance: If your vehicle is recovered and transferred to a dealer by Renault road-side assistance, the driver and passengers will be provided with one free cab ride, up to 50 km from the breakdown location, to facilitate you to continue your onward journey.
Battery jump starting/ replacement in run down battery
Flat tire assistance using spare wheel
First hand assistance of technical problem over phone
Lost and locked key / keypad assistance
On-site technical assistance
Tyre assistance, lock key assistance, wrong fuel assistance, accident assistance, breakdown incidence are offered to customers complimentary under warranty program for 2 years, 50,000 km.
For vehicles sold before 2014 it is 4 yrs, 80,000 km.
What we need to help you
Renault roadside assistance
With the right information, we can help you faster.
Before calling Renault Assistance, please make sure that you have the following details ready:
Registration number / VIN (Vehicle Identification Number) of your vehicle (Refer to badge on rear right door frame & is visible on opening the door)
A contact telephone number
Model and colour of your vehicle
Nature of breakdown
Your exact location with landmark
If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe place
near your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.
A step further
Other services, Terms & conditions
- Food, water & first aid as per the situation.
- Dealer locator
- Route guidance
- Urgent message relay to friend and family
- Vehicle repatriation
Terms & conditions:
- This service is applicable for the basic Renault warranty period of your vehicle.
- In the event of vehicle immobilisation or vehicle not in mobile condition at the roadside, free towing to the nearest Renault authorised dealer.
- Cost of repairs made to your vehicle is not included, unless it is covered under Renault Warranty.
- In case of an accident, cost of towing the vehicle has to borne by the customer.