General terms and conditions of the Scratch and Win offer by TVS Renault – July, 2018

All customers who book and take delivery of the car with TVS & Sons, Kerala, beginning from 1st July to 31st July, 2018, are eligible to participate in this scheme.

The coupon will be issued on the day of delivery and will be valid only upon purchase/invoice of vehicle against full payment on or before 31st July, 2018.

This scheme is valid only on purchase of the Renault vehicles through TVS & Sons in Kerala. The scheme applies to all the Renault models in sale during the said period.

Only one coupon will be offered per booking. The coupon will consist of a scratch card that needs to be submitted to TVS & Sons on the date of booking as endorsed by the cashier, failing which the offer stands invalid.

The coupons will carry a brief description of the prize won by the customer. The result shall be final and binding on all customers. No
correspondence shall be entertained in this regard.

In case a participant has won the prize, but he/she decides to cancel his/her booking or does not take delivery on or before 31st July,
2018, he/she will be disqualified from claiming the prize.

Depending upon the prize won by a customer vide the scratch card, the said prize shall be distributed by TVS & Sons. The item won by the customer as mentioned in the scratch card is only indicative and depends on the availability and market fluctuations. TVS & Sons has the right to provide similar or equivalent item or cash value pertaining to the prize won as determined and decided by TVS & Sons.

The timeline for fulfilment of the prize won by the customer is 90 days from the date of closure of the scheme i.e. 31st July, 2018 (other than the Trip to Paris). The fulfilment of the Trip to Paris is 180 days from the closure of the scheme i.e. 31st July, 2018.

In any event, if the participant wins a Trip to Paris, the following conditions will apply:

  • The Trip announced is for 3 nights and 4 days including the transit time. The customer is eligible to take along one more person of his choice subject to fulfilment of the legal requirements
  • The destination is Paris, France, which is subject to change for conditions beyond control of TVS & Sons
  • The Trip offered by TVS & Sons would cover economy class return air tickets, stay at Hotel Best Western Paris CDG or a similar class of Hotel on a twin sharing basis. The choice of airlines and hotel is at the discretion of TVS & Sons
  • The itinerary of the trip is at the discretion of TVS & Sons and will be managed by a third party travel operator as decided by TVS & Sons. The trip would commence Ex-Cochin or any other nearby city as deemed fit at the time of the tour
  • The trip does not cover any costing towards Govt. service charges, porterage, tips for all local services, liquor or tobacco, airport taxes, additional expenses incurred by the winner during the trip apart from the regular itinerary as conveyed to the winner at the time of winning
  • The trip details of the winner(s) will be emailed on the registered email ID submitted by the customer with TVS & Sons. TVS & Sons will not be responsible for non-receipt/late receipt or incorrect receipt of the communication for any reason whatsoever. The Trip stands confirmed on the customer acceptance of the terms and conditions at the time of the scheme
  • This scheme will be valid only if the registered owner is a participant. Nomination or assignment will not be allowed. In any such event of assignment, transfer or nomination of another person other than the registered owner, the entry will stand disqualified. The registered owner however will be allowed to take a person along for the trip
  • The winner is required to ensure submission of the necessary documents as sought by TVS & Sons within the time as given. In case of delay/non-submission of the documents TVS & Sons reserves the right to disqualify the participant
  • The participant will be fully responsible for the disclosures and the authenticity of documents submitted for all-purpose whatsoever. He will also be liable to indemnify TVS & Sons and any such related party who may suffer direct/indirect or consequential loss pursuant to any such reasons whatsoever
  • TVS & Sons reserves the right to modify, cancel, suspend or defer the trip at any point of time, during or after the subsistence of the scheme. The participant/winner shall have no right/claim whatsoever in any form or theory as a consequence of such action of the TVS & Sons


The scheme stands invalid if any payment or documents are pending from the customers end within the stipulated timelines.

The winners will be intimated individually to provide necessary documents for claiming the trip within the stipulated time fixed by TVS & Sons failing to which the scheme
may be revoked on the specific scratch card.

TVS & Sons reserves the right to withdraw, modify or change all or any of the terms and conditions applicable to this scheme without any prior notice.

The reward is non-transferable. The prize cannot be exchanged, changed or converted to any other services provided by TVS & Sons whether in part or full.

The eligible user’s participation in this activity confirms acceptance of the terms and conditions governing this contest.

The decision of TVS & Sons will be final and any disputes will be subject to the jurisdiction of courts in Ernakulam district only.

The participation in this scheme shall be entirely at the sole discretion of the participant.


Qualifying Entrants

  • This contest is open only to residents and permanent residents above the age of 18, who have not been disqualified under any law of the country in force at the time of participating in this contest
  • The lucky draw will be conducted upon the purchase/invoice of the vehicle made between 01/07/18 to 31/07/18
  • Customers are entitled to 1 coupon chance per delivery of the vehicle
  • All entries must be received before 23:59 hours on 31/07/18 of the Indian Standard Time
  • Entry to the lucky draw commences at 00.00hrs on 01/07/18 and closes on 31/07/18 at 23:59 hrs
  • Lucky draw entries must be completed in full and made in the manner specified by the closing date. Failure to do so will disqualify the entry
  • Prizes are subject to availability while stock lasts and TVS & Sons Pvt Ltd reserves the right to substitute the prizes for its price equivalent wherever necessary
  • The winners of the lucky draw will be notified by TVS & Sons Pvt Ltd via a phone call or prize notification email. TVS & Sons Pvt Ltd reserves the rights to deal with all unclaimed prizes in any manner deemed fit
  • If the participant is not clear with any terms and conditions, he is advised to clarify it with the authorised representative of TVS & Sons
  • Winners are required to respond within a week from the notification date in order to be eligible winners. Winners who do not respond within the given time period will not be allowed to claim the prize
  • Wherever applicable, if the prize is not collected by the winner, it will be disposed of at the sole discretion of TVS & Sons Pvt Ltd. Any decision taken by TVS &
    Sons Pvt Ltd, regarding the award of all prizes, and/or in every situation, including anything that is not covered in these terms and conditions, will be final and binding on all participants in the contest. No queries, challenges or appeals may be made or entertained regarding TVS & Sons Pvt Ltd's decision on the same. The receipt by any winner of any prize under this contest, is conditional upon compliance with any and all applicable laws, rules and regulations
  • Acceptance of any prize shall constitute consent on the winner's part to allow the use of the winner's name, image, voice and/or likeness by TVS & Sons Pvt Ltd for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where it is prohibited by the law. Acceptance of any prize shall constitute a release and discharge of TVS & Sons by each winner from any and all liabilities, claims, demands, causes of action, and/or damages, which the winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the contest, (ii) personal injury and/or property damage, theft or loss suffered by the winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the contest, prize and/or use or enjoyment of the same
  • TVS & Sons Pvt Ltd will not accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the contest or as a result of entering the contest or accepting any prize
  • TVS & Sons Pvt Ltd is not responsible for any safe custody, return, non-delivery or missing of entries, late, misdirected, problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website, or any combination thereof including any injury or damage to the entrant's
    or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the contest
  • By entering the contest or accepting the prizes, the participant agrees that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against TVS & Sons Pvt Ltd, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the contest and acceptance of any prize, including without limitation, personal injuries, death and property damage
Use of Personal Information
By entering the contest, you agree to allow us:
  • to use your name and/or likeness, without compensation, for TVS & Sons Pvt Ltd promotional and marketing purposes; and
  • to use information submitted on the contest entry form, without compensation, for TVS & Sons Pvt Ltd promotional and marketing purposes
TVS & Sons may further share such personal information with any other Company/Partner as they may deem fit for legitimate business requirements.