Renault roadside assistance

With the right information, we can help you faster.

Before calling Renault Assistance, please make sure that you have the following details ready:

  • Registration number / VIN (Vehicle Identification Number) of your vehicle (Refer to badge on rear right door frame & is visible on opening the door)
  • Your name
  • Your address
  • A contact telephone number
  • Model and colour of your vehicle
  • Nature of breakdown
  • Your exact location with landmark

If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe placenear your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.

A step further

Other services, Terms & Conditions

Other services:

-Food, water & first aid as per the situation.

- Dealer Locator

- Route guidance

- Urgent message relay to friend and family

- Vehicle repatriation

Terms & Conditions:

- This service is applicable for the basic Renault warranty period of your vehicle.

- In the event of vehicle immobilization or vehicle not in mobile condition at the roadside, free towing to the nearest Renault authorized dealer.

- Cost of repairs made to your vehicle is not included, unless it is covered under Renault Warranty.

- In case of an accident, cost of towing the vehicle has to borne by the customer.