Your Renault has been engineered to the highest standard to provide you safe and reliable motoring. However, on the road, driving hazards and motoring problems can occur. Renault Assistance aims to provide you with peace of mind motoring.

All you need to do is call Renault Assistance toll free number 1 800 300 44444. Our Renault Assistance Consultant will be happy to assist you. Assistance is available in major regional languages.

All vehicles are covered under Renault Assistance for 24 months /50,000 km* from the new vehicle delivery date.

Free Towing: In the event of vehicle immobilized, towing assistance to the nearest Renault authorized dealer
Emergency fuel assistance: 5 liter free fuel subject to one assistance per year
Cab Assistance: If your vehicle is recovered to a dealer by Renault Roadside Assistance, the driver and passengers will be provided with one free cab ride, up to 50km from the breakdown location, to facilitate you to continue your onward journey.
Battery Jump starting / replacement in run down battery
Flat tire assistance using spare wheel
First hand assistance of technical problem over phone
Lost and locked key/keypad assistance^
Onsite technical assistance^

Food, water & first aid as per the situation.
Dealer Locator
Route guidance
Urgent message relay to friend and family
Vehicle repatriation

This service is applicable for the basic Renault warranty period of your vehicle.
In the event of vehicle immobilized or vehicle not in mobile condition at the roadside, free towing to the nearest Renault authorized dealer.
Cost of repairs made to your vehicle is not included, unless it is covered under Renault Warranty.
In case of an accident, cost of towing the vehicle has to borne by customer.

Before calling Renault Assistance, please make sure that you have the following details ready:

Registration number / VIN (Vehicle Identification Number) of your vehicle (Refer to badge on rear right door frame & is visible on opening the door)
Your name
Your address
A contact telephone number
Model and colour of your vehicle
Nature of breakdown
Your exact location with land mark

If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to safe place near your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.